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Marcion's avatar

I dunno, that's an extremely aggressive letter and asking her to respond over the weekend? Your report of the earlier conversation seemed promising, but you're immediately treating her like a hostile witness from the start, when there are so many facets of this issue, it may take her weeks to catch up if she is sincerely unaware of the issue. Maybe I'm missing something.

Regardless, HUGE props to Steve for chasing this person down, being the FIRST person even to contact the Federal Air Surgeon (a position I didn't even know existed).

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Jimychanga's avatar

You need to convince the airline unions to demand an answer to your query on behalf of the employees they are charged to protect and get answers for. By the way, long term industry viability, image, brand (and therefore employee pay, pensions, perks ) are ALL harmed and damaged by this willful negligence and dereliction of duty. There may well be hundreds of billions in class action suits coming just like big tobacco saw.

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